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CONSULTING
FROM AUDIT TO SYSTEMS THAT RUN YOUR VENUE
THE FOUR STEPS
01 OPERATIONAL AUDIT
02 CUSTOM SYSTEMS
03 IMPLEMENTATION & TRAINING
04 MONTHLY ADVISORY
Operational systems, staff management and clear business numbers for restaurants and bars. We analyse how your venue works, build the systems it needs and help your team put them in place. All delivered remotely.
PRICES
ON REQUEST
Prices depend on your venue and what you need. Ask us for the full price list.
The audit includes a report with clear priorities, an action plan for your manager and a video walkthrough of the results.
STEP 01
REMOTE OPERATIONAL AUDIT
We find out how your venue really works, where it loses time and money, and what to fix first.
WHAT WE LOOK ATExisting procedures and standardsTeam organisation and rolesSales, costs and KPIsRosters and staffing levelsReservations and floor managementFinancial and operational reportsRecurring problems
HOW WE DO ITStructured questionnairesInterviews with owners and managersYour reports and exportsPhotos, documents or videos of your processesWHAT YOU GETA report with problems, priorities and areas to improveAn action plan for your managerA video walkthrough of the results
Delivered within 10 working days of receiving your data.
STEP 02
SYSTEMS BUILT AROUND YOUR VENUE
Based on what the audit finds, we design the procedures and tools your team needs: SOPs, checklists, trackers and dashboards your managers use every day. Not generic PDFs.
FRONT OF HOUSESequence of serviceReservations managementTable allocation and floor managementGuest complaint handlingGuest experience standardsOpening and closing proceduresShift handover and communication
STAFF MANAGEMENTRoles and responsibilitiesRecruitment and onboardingTraining plansRostering and staffing levelsPerformance reviewsStaff retentionManagement checklists
BUSINESS NUMBERSKPI dashboardsWeekly operational reportingP&L reviewCost controlSales analysisStock managementManager accountability
Price: quoted after the audit, based on what your venue needs.
STEP 03
WE HELP YOUR TEAM MAKE IT STICK
A system only works if your team uses it. We stay with your managers while the new systems go live.
Price: quoted after the audit. Site visits available as a premium option.
Video calls with your management team
Online training for your staff
Custom SOPs and operations manuals
Dashboards and trackers
Regular check-ins
Support for your manager on site
STEP 04
A PARTNER FOR YOUR MONTHLY NUMBERS
Every month you send your data, reports and KPIs. We analyse them, spot problems early and tell your manager what to change. Your manager puts it into practice.
Minimum 3 months. Price quoted after the audit.
01YOU SENDData, reports and KPIs, every month.
02WE ANALYSETrends, problems and opportunities.
03YOUR MANAGER ACTSClear priorities for the month ahead.
REMOTE DELIVERY
HOW WE HELP WITHOUT BEING THERE
01You send your data
02We analyse it with digital tools
03We find problems and opportunities
04We build procedures and tools
05Your management team puts them in place
06We check results with regular reports and calls
CONTACT