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WAYS HOSPITALITY ACADEMY

YOU KNOW SERVICE.
NOW LEARN TO RUN IT.

WHAT YOU LEARN

01 FLOOR & BAR

02 PEOPLE & GUESTS

03 COSTS & STOCK

04 CASH & REPORTS

One course, Monday to Thursday, for staff ready to step up to manager. Costs, stock, people, guests, the floor, the bar, cash-up and reports: everything a real restaurant and bar manager does, step by step. Live online, from anywhere.

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Not sure yet? Get the brochure →

START HERE

TALK TO US FIRST

Not sure the course is right for you? Book a call: tell us where you are in your career and where you want to go.

Prefer to read first? Get the brochure with the full programme →

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THE CAREER

WHY STEP UP TO MANAGEMENT

Every great manager started on the floor. You already have the hardest part: real experience with guests, teams and busy services. Management turns that experience into a career.

WHAT IT GIVES YOUBetter pay and more responsibilityA career path: supervisor, assistant manager, manager, general managerSkills that work in any city, in any countryA team of your own to lead and growThe numbers behind the business: costs, margins, cashA stronger CV for every next roleThe best training ground for opening your own venue one day

WHAT OWNERS LOOK FORSomeone who can run a full shiftSomeone the team respects and followsSomeone who keeps costs and stock under controlSomeone who closes the day right: cash, banking, reportsTHIS COURSE COVERS IT ALLMonday to Thursday, 12 topicsLive online, on video callFrom anywhere in the world

Venues everywhere need managers who can run a shift and look after the numbers. This course gets you ready to be one.

THE COURSE

WHAT YOU WALK AWAY WITH

One course built on how restaurants and bars really work. No theory for its own sake: the jobs a manager does every day, and how to do them well.

01The confidence to run a full shiftFrom opening to close, you know what to check and when.

02A clear method for costs and stockKnow what every dish and drink costs, and where the stock goes.

03The tools to lead peopleRosters, briefings, training and the hard conversations.

04Calm with any guestA simple way to handle complaints and win guests back.

05Numbers that add upCash-up, banking and reports done right, every day.

06Ready for the next stepWalk into your next interview or promotion talk prepared.

THE PROGRAMME

ONE COURSE. THE WHOLE JOB.

One course that covers the whole job. By Thursday you have the full picture of how a restaurant and bar is run.

01FLOOR, BAR & BOOKINGSSetting up tables and the floorSetting up the bar and the floor barUsing reservation systems

02PEOPLE & GUESTSManaging people and staffBack and front of house working as one teamHandling guest complaints

03COSTS & STOCKFood and drink costsStock management: ordering, receiving, stock-takeThe figures a manager checks every day

04CASH & REPORTSCashing up, step by stepBanking and cash handlingDaily and weekly reports

HOW YOU LEARN

LIVE ONLINE. ASK ANYTHING.

Every session is live, on video call. It's a real conversation, not a video to watch on your own.

LIVE ONLINEONE COURSE ON VIDEO CALLLearn live, together with people who want the same step. Ask your questions, hear real examples, share your own.Live from Monday to ThursdayJoin from anywhereYour questions answered on the spot See the next dates

WHY LIVEYOUR VENUE, YOUR QUESTIONSA video can't answer you. Live, you bring your own venue, your team and your numbers, and we work through them together.Real answers about your own venueExamples from real, busy servicesLearn from everyone's questions, not just yours Book a call

NEXT DATES

MONDAY TO THURSDAY

Each live course runs Monday to Thursday, online. Pick your edition and book your seat: we'll confirm your place and send you everything you need.

EDITION 1DATES COMING SOONLIVE ONLINE COURSEDATES · MONDAY TO THURSDAYTo be announcedTIMETo be announcedWHERELive online, on video callPROGRAMME12 topics, the whole jobWHO IT'S FORStaff ready to step up to manager Book your seat

MORE DATESCAN'T MAKE THESE DATES?Get the brochure and we'll tell you as soon as new dates are out. Or book a call and tell us what works for you.Get the brochureBook a call

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READY?

YOUR NEXT ROLE STARTS HERE.

Book a call to talk about your goals, get the brochure with the full programme, or book your seat on the next live course.

Book a callGet the brochure

Or email info@wayshospitality.it